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Utilization Management: Medical Director Video
This video features four key utilization management topics: Terminology Overview, Intake Process, Peer-to-Peer Process and Appeals. Each topic is narrated by a member of our medical director team. There’s also a survey you can use to rate our utilization management resources, provide feedback or ask questions. (Note: This material focuses primarily on commercial, non-HMO/non-delegated utilization management processes.)
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