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Behavioral Health Contact Information

Behavioral Health Unit (Commercial)

 Phone:

PPO – 800-851-7498

Federal Employee Program® (FEP®) – 800-779-4602

 Fax:

877-361-7656

 Mail:

Blue Cross and Blue Shield of Illinois (BCBSIL)
Behavioral Health Unit
PO Box 660240
Dallas, TX 75266-0240

 

Behavioral Health Unit (Government Programs)

 Phone:

Blue Cross Community Health PlansSM (BCCHP)SM –
877-860-2837 

Blue Cross Community MMAI (Medicare-Medicaid Plan)SM –
877-723-7702

 Fax:

Behavioral Health Utilization Management requests only –
312-233-4099

All other requests and documents – 312-233-4060

 Mail:

BCBSIL’s BCCHP and MMAI Behavioral Health Unit
PO Box 60103
Dallas, TX  75266

For More Information
Refer to the appropriate BCBSIL Provider Manual in the Standards and Requirements section.*

Questions?
Contact your BCBSIL Provider Network Consultant.

*This secure content is password protected. Refer to the instructions on the Secure Content Welcome page for details.

All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan.